Machine Learning in Reverse Logistics: A Systematic Literature Review

Reverse logistics (RL) plays a crucial role in promoting circularity and sustainability in supply chains, particularly in the face of increasing waste generation and growing environmental demands. In recent years, machine learning (ML) has emerged as a strategic tool to enhance processes, decision-making, and outcomes in RL. This article presents a systematic review of ML applications in reverse logistics, highlighting trends, challenges, and research opportunities. The analysis covers 52 articles retrieved from the Scopus and Web of Science databases, following the PRISMA protocol. The results show that the most frequently employed techniques are supervised models, followed by unsupervised methods and, to a lesser extent, reinforcement learning. The main ML applications in RL focus on return and waste generation forecasting, process optimization, classification, pricing, reliability assessments, and consumer behavior analysis. The studies examined predominantly use traditional evaluation metrics, such as MAPE and F1-score, while few consider multidimensional indicators encompassing long-term social or environmental impacts. Key challenges identified include data scarcity and quality, inherent uncertainties in reverse supply chains, and the high computational cost of models. This article also points to research gaps concerning metadata standardization, the absence of public benchmarks, model explainability, and the integration of ML with simulations and digital twins, indicating pathways toward more robust, transparent, and sustainable RL.