The Rhetorical Function of Writing Center Employee Handbooks

In his award-winning book, Around the Texts of Writing Centers, R. Mark Hall (2017) asserts the importance of everyday writing center texts, claiming that these documents “both enact and forward writing center scholarship” (p. 3). It is Hall’s position that such “everyday” documents are essential to understanding the work of writing centers, but that their very ubiquity leads writing center scholars and administrators to ignore them or take their functions for granted. In this study, I take up Hall’s call for more scholarly attention to everyday writing center texts through a thematic rhetorical analysis of nine writing center employee handbooks. I identify three primary rhetorical functions of the genre: orienting (new) tutors to the center, orienting (new) tutors to the work, and establishing expectations. My analysis reveals that although these handbooks are locally specific, they perform several common and important purposes for writing centers and warrant further scholarly examination.