Language Barriers and Access to Hospital Patient Portals in the US
In this cross-sectional study of hospitals in 17 states, only a small proportion offered patient portals that were accessible in a non-English, non-Spanish language. As digital health care continues to evolve, prioritizing language accessibility in its design is essential to ensure inclusivity for all patients.
Authors
- Steven Xie (ORCID: https://orcid.org/0009-0008-7751-1454)
- Hattie H. Huston-Paterson (ORCID: https://orcid.org/0009-0009-0292-0584)
- Debbie Chen (ORCID: https://orcid.org/0000-0001-6562-7232)
- Megan R. Haymart (ORCID: https://orcid.org/0000-0002-1083-1575)
- Mousumi Banerjee (ORCID: https://orcid.org/0000-0001-5901-822X)
- Maya Watanabe (ORCID: https://orcid.org/0009-0007-3309-2852)
Institutions
- University of California, Los Angeles (US)
- University of Michigan (US)
- Cancer Research And Biostatistics (US)
Publication Details
- Journal
- JAMA Network Open
- Published
- 2025-10-16
- DOI
- https://doi.org/10.1001/jamanetworkopen.2025.37864
- Citations
- 2
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 5.88
Funders
- National Institutes of Health
- National Cancer Institute