Five Degrees of Separation: Investigating the Unexpected Potential of Displaced Human-AI Collaboration Protocols for Apter AI Support
The integration of AI into decision-making processes offers substantial benefits, particularly in enhancing accuracy and efficiency. However, long-term consequences, such as over-reliance, skill erosion, and loss of human agency, present significant challenges. This study investigates various human-AI collaboration protocols~-~traditional, inhibition, displacement, and replacement~-~across multiple medical settings, including radiological imaging, ECG, and endoscopy. We introduce a novel framework that includes a choice nomogram and qualitative assessment tool, designed to optimize both decision accuracy and socio-technical impacts. Our findings reveal that the displacement protocol consistently outperformed others in several contexts, achieving 87% accuracy in MRI analysis, 89% in x-ray reading and 85% in endoscopy; conversely, the traditional protocol was most effective only in ECG analysis, with 82% accuracy. These results demonstrate that no single protocol is universally optimal, highlighting the need for context-specific selection to ensure effective and sustainable AI-supported decision-making, with a focus on balancing short-term performance with long-term human factors.
Authors
- Enrico Gallazzi (ORCID: https://orcid.org/0000-0001-9287-9937)
- Federico Cabitza (ORCID: https://orcid.org/0000-0002-4065-3415)
- Andrea Campagner (ORCID: https://orcid.org/0000-0002-0027-5157)
- Gian Eugenio Tontini (ORCID: https://orcid.org/0000-0002-8964-5686)
- Luca Maria Sconfienza (ORCID: https://orcid.org/0000-0003-0759-8431)
- Matteo Cameli (ORCID: https://orcid.org/0000-0003-3872-8964)
- Caterina Fregosi (ORCID: https://orcid.org/0009-0004-7626-8131)
Institutions
- University of Siena (IT)
- Fondazione IRCCS Ca' Granda Ospedale Maggiore Policlinico (IT)
- Ospedale Maggiore (IT)
- Istituto Clinico Sant'Ambrogio (IT)
- Istituto Ortopedico Gaetano Pini (IT)
- University of Milano-Bicocca (IT)
Publication Details
- Journal
- Proceedings of the ACM on Human-Computer Interaction
- Published
- 2025-10-16
- DOI
- https://doi.org/10.1145/3757601
- Citations
- 2
- Primary Topic
- Human-Automation Interaction and Safety
- Type
- article
- Field-Weighted Citation Impact
- 4.88