Should AI Mimic People? Understanding AI-Supported Writing Technology Among Black Users

AI-supported writing technologies (AISWT) that provide grammatical suggestions, autocomplete sentences, or generate and rewrite text are now a regular feature integrated into many people's workflows. However, little is known about how people perceive the suggestions these tools provide. In this paper, we investigate how Black American users perceive AISWT, motivated by prior findings in natural language processing that highlight how the underlying large language models can contain racial biases. Using interviews and observational user studies with 13 Black American users of AISWT, we found a strong tradeoff between the perceived benefits of using AISWT to enhance their writing style and feeling like ''it wasn't built for us'''. Specifically, participants reported AISWT's failure to recognize commonly used names and expressions in African American Vernacular English, experiencing its corrections as hurtful and alienating and fearing it might further minoritize their culture. We end with a reflection on the tension between AISWT that fail to include Black American culture and language, and AISWT that attempt to mimic it, with attention to accuracy, authenticity, and the production of social difference.

Authors

Institutions

Publication Details

Journal
Proceedings of the ACM on Human-Computer Interaction
Published
2025-10-16
DOI
https://doi.org/10.1145/3757423
Citations
1
Primary Topic
Hate Speech and Cyberbullying Detection
Type
article
Field-Weighted Citation Impact
2.48
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Should AI Mimic People? Understanding AI-Supported Writing Technology Among Black Users

Daniela K. Rosner, Erica Adams, Kaustubh Yadav, Amith S. Jain et al.
1 citations
Proceedings of the ACM on Human-Computer Interaction
Hate Speech and Cyberbullying Detection
2.48
article

Should AI Mimic People? Understanding AI-Supported Writing Technology Among Black Users

Daniela K. Rosner, Erica Adams, Kaustubh Yadav, Amith S. Jain, Katharina Reinecke, Jay L. Cunningham, Zeng Yang, A Subash Chandra Bose, Jeffrey Basoah
article en
1 citations

Abstract

AI-supported writing technologies (AISWT) that provide grammatical suggestions, autocomplete sentences, or generate and rewrite text are now a regular feature integrated into many people's workflows. However, little is known about how people perceive the suggestions these tools provide. In this paper, we investigate how Black American users perceive AISWT, motivated by prior findings in natural language processing that highlight how the underlying large language models can contain racial biases. Using interviews and observational user studies with 13 Black American users of AISWT, we found a strong tradeoff between the perceived benefits of using AISWT to enhance their writing style and feeling like ''it wasn't built for us'''. Specifically, participants reported AISWT's failure to recognize commonly used names and expressions in African American Vernacular English, experiencing its corrections as hurtful and alienating and fearing it might further minoritize their culture. We end with a reflection on the tension between AISWT that fail to include Black American culture and language, and AISWT that attempt to mimic it, with attention to accuracy, authenticity, and the production of social difference.

Proceedings of the ACM on Human-Computer InteractionVol. 9(7)
University of Washington (US)
Openalex Percentile: Top 8%
Hate Speech and Cyberbullying Detection
2.48
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.