Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives - RCR Report

This is the Replicated Computational Results (RCR) Report for our TOSEM paper “Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives” where we present qualitative content analysis conducted on 55 web articles from DEV and Medium, two communities widely used by practitioners, and a follow-up survey with empathy experts. In this paper, we introduced a conceptual framework of empathy in software engineering. As part of this RCR, we provide an empirical package with detailed guidelines to set up and replicate our study, as well as to interpret the results. We hope it can motivate and support future research on empathy and human aspects in software engineering by offering a reusable and transparent example of qualitative analysis involving grey literature and expert feedback. All related data and materials are openly available in the experimental package.

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Publication Details

Journal
ACM Transactions on Software Engineering and Methodology
Published
2025-10-15
DOI
https://doi.org/10.1145/3771771
Primary Topic
Emotional Intelligence and Performance
Type
article
Field-Weighted Citation Impact
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article

Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives - RCR Report

José Amâncio Macedo Santos, Danilo Ferreira Neves, Rodrigo Spínola, Manoel Mendonça et al.
ACM Transactions on Software Engineering and Methodology
Emotional Intelligence and Performance
article

Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives - RCR Report

José Amâncio Macedo Santos, Danilo Ferreira Neves, Rodrigo Spínola, Manoel Mendonça, Sávio Freire, Lidiany Cerqueira, Glauco de Figueiredo Carneiro, João Pedro Silva Bastos
article en

Abstract

This is the Replicated Computational Results (RCR) Report for our TOSEM paper “Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives” where we present qualitative content analysis conducted on 55 web articles from DEV and Medium, two communities widely used by practitioners, and a follow-up survey with empathy experts. In this paper, we introduced a conceptual framework of empathy in software engineering. As part of this RCR, we provide an empirical package with detailed guidelines to set up and replicate our study, as well as to interpret the results. We hope it can motivate and support future research on empathy and human aspects in software engineering by offering a reusable and transparent example of qualitative analysis involving grey literature and expert feedback. All related data and materials are openly available in the experimental package.

ACM Transactions on Software Engineering and Methodology
Universidade Federal da Bahia (BR), Virginia Commonwealth University (US), Universidade Federal de Sergipe (BR), Universidade Estadual de Feira de Santana (BR), Instituto Federal de Educação, Ciência e Tecnologia do Ceará (BR), Instituto Federal de Educação, Ciência e Tecnologia de Sergipe
Openalex Percentile: Top 67%
Emotional Intelligence and Performance
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Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives - RCR Report — José Amâncio Macedo Santos, Danilo Ferreira Neves, et al. · ACM Transactions on Software Engineering and Methodology (2025) | TGRS Research Map | TGRS