Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives - RCR Report
This is the Replicated Computational Results (RCR) Report for our TOSEM paper “Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners’ Perspectives” where we present qualitative content analysis conducted on 55 web articles from DEV and Medium, two communities widely used by practitioners, and a follow-up survey with empathy experts. In this paper, we introduced a conceptual framework of empathy in software engineering. As part of this RCR, we provide an empirical package with detailed guidelines to set up and replicate our study, as well as to interpret the results. We hope it can motivate and support future research on empathy and human aspects in software engineering by offering a reusable and transparent example of qualitative analysis involving grey literature and expert feedback. All related data and materials are openly available in the experimental package.
Authors
- José Amâncio Macedo Santos (ORCID: https://orcid.org/0000-0002-9509-5238)
- Danilo Ferreira Neves (ORCID: https://orcid.org/0000-0003-4754-7882)
- Rodrigo Spínola (ORCID: https://orcid.org/0000-0003-0272-9578)
- Manoel Mendonça (ORCID: https://orcid.org/0000-0002-0874-7665)
- Sávio Freire (ORCID: https://orcid.org/0000-0002-3989-9442)
- Lidiany Cerqueira (ORCID: https://orcid.org/0000-0002-4989-0986)
- Glauco de Figueiredo Carneiro (ORCID: https://orcid.org/0000-0001-6241-1612)
- João Pedro Silva Bastos (ORCID: https://orcid.org/0009-0004-4247-1430)
Institutions
- Universidade Federal da Bahia (BR)
- Virginia Commonwealth University (US)
- Universidade Federal de Sergipe (BR)
- Universidade Estadual de Feira de Santana (BR)
- Instituto Federal de Educação, Ciência e Tecnologia do Ceará (BR)
- Instituto Federal de Educação, Ciência e Tecnologia de Sergipe
Publication Details
- Journal
- ACM Transactions on Software Engineering and Methodology
- Published
- 2025-10-15
- DOI
- https://doi.org/10.1145/3771771
- Primary Topic
- Emotional Intelligence and Performance
- Type
- article
- Field-Weighted Citation Impact
- 0.00