An Overview of the Transformation Towards Quality 4.0: Technological Needs, Challenges, and Benefits

Quality 4.0 is a new concept that integrates Industry 4.0 technologies into traditional quality management systems in order to reduce operational cost, time and improve efficiency. This article presents an overview of the transformation towards Quality 4.0 and reviews articles published in Scopus, ScienceDirect, and Web of Science in order to have accurate, up-to-date, and relevant information. This work focuses on the Industry 4.0 technologies applied in Quality management systems that can support the transformation to Quality 4.0, the challenges of these technologies can address, and the benefits of implementing Quality 4.0. The results analyze the critical benefits of implementing digital technologies, including operational efficiency and improved innovation. Practical cases and real-life experiences are discussed. Finally, we identified a quantitative matrix reflecting the frequency of specific technologies associated with particular quality challenges.