Think Outside the Data: Colonial Biases and Systemic Issues in Automated Moderation Pipelines for Low-Resource Languages

Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews with 22 AI experts working on harmful content detection in four low-resource languages: Tamil (South Asia), Swahili (East Africa), Maghrebi Arabic (North Africa), and Quechua (South America)--we examine systemic issues in building automated moderation tools for these languages. Our findings reveal that beyond data scarcity, socio-political factors such as tech companies' monopoly on user data and lack of investment in moderation for low-profit Global South markets exacerbate historic inequities. Even if more data were available, the English-centric and data-intensive design of language models and preprocessing techniques overlooks the need to design for morphologically complex, linguistically diverse, and code-mixed languages. We argue these limitations are not just technical gaps caused by "data scarcity" but reflect structural inequities, rooted in colonial suppression of non-Western languages. We discuss multi-stakeholder approaches to strengthen local research capacity, democratize data access, and support language-aware solutions to improve automated moderation for low-resource languages.

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Publication Details

Journal
Proceedings of the AAAI/ACM Conference on AI Ethics and Society
Published
2025-10-15
DOI
https://doi.org/10.1609/aies.v8i3.36719
Citations
1
Primary Topic
Hate Speech and Cyberbullying Detection
Type
article
Field-Weighted Citation Impact
2.48
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article

Think Outside the Data: Colonial Biases and Systemic Issues in Automated Moderation Pipelines for Low-Resource Languages

Mona Elswah, Farhana Shahid, Aditya Vashistha
1 citations
Proceedings of the AAAI/ACM Conference on AI Ethics and Society
Hate Speech and Cyberbullying Detection
2.48
article

Think Outside the Data: Colonial Biases and Systemic Issues in Automated Moderation Pipelines for Low-Resource Languages

Mona Elswah, Farhana Shahid, Aditya Vashistha
article en
1 citations

Abstract

Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews with 22 AI experts working on harmful content detection in four low-resource languages: Tamil (South Asia), Swahili (East Africa), Maghrebi Arabic (North Africa), and Quechua (South America)--we examine systemic issues in building automated moderation tools for these languages. Our findings reveal that beyond data scarcity, socio-political factors such as tech companies' monopoly on user data and lack of investment in moderation for low-profit Global South markets exacerbate historic inequities. Even if more data were available, the English-centric and data-intensive design of language models and preprocessing techniques overlooks the need to design for morphologically complex, linguistically diverse, and code-mixed languages. We argue these limitations are not just technical gaps caused by "data scarcity" but reflect structural inequities, rooted in colonial suppression of non-Western languages. We discuss multi-stakeholder approaches to strengthen local research capacity, democratize data access, and support language-aware solutions to improve automated moderation for low-resource languages.

Proceedings of the AAAI/ACM Conference on AI Ethics and SocietyVol. 8(3)
Center for the Study of Democracy (BG), Cornell University (US)
Openalex Percentile: Top 8%
Hate Speech and Cyberbullying Detection
2.48
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Think Outside the Data: Colonial Biases and Systemic Issues in Automated Moderation Pipelines for Low-Resource Languages — Mona Elswah, Farhana Shahid, et al. · Proceedings of the AAAI/ACM Conference on AI Ethics and Society (2025) | TGRS Research Map | TGRS