Enhancing ChatBI System Performance in Vertical Business Domains through an Automated Sample Generation Pipeline

Chat Business Intelligence (ChatBI) systems often fail in vertical business domains due to a critical lack of domainspecific training samples, leading to poor query performance and user trust. This paper addresses this challenge by proposing a novel, automated sample generation pipeline. Our core innovation is a dual-path approach that extracts and synergizes structured knowledge from both internal business documents and database schemas. This allows the system to build a deep, contextual understanding of specialized terminology, metrics, and business logic, even in low-data scenarios. The pipeline then uses this knowledge base to automatically generate a diverse set of high-quality, domain-aware question-and-answer samples. Experimental results on real-world business cases demonstrate the effectiveness of our approach, with NL2SQL accuracy improving dramatically from $34.3 \%$ to $\mathbf{7 1. 5 \%}$. Our work provides a scalable and effective solution for developing reliable and robust ChatBI systems, significantly enhancing their applicability and performance in specialized industries.

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Publication Details

Published
2024-10-19
DOI
https://doi.org/10.1109/uv63228.2024.11189210
Primary Topic
Online Learning and Analytics
Type
article
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article

Enhancing ChatBI System Performance in Vertical Business Domains through an Automated Sample Generation Pipeline

Bo Fu, Rang Li, Anqi Zhao
Online Learning and Analytics
article

Enhancing ChatBI System Performance in Vertical Business Domains through an Automated Sample Generation Pipeline

Bo Fu, Rang Li, Anqi Zhao
article en

Abstract

Chat Business Intelligence (ChatBI) systems often fail in vertical business domains due to a critical lack of domainspecific training samples, leading to poor query performance and user trust. This paper addresses this challenge by proposing a novel, automated sample generation pipeline. Our core innovation is a dual-path approach that extracts and synergizes structured knowledge from both internal business documents and database schemas. This allows the system to build a deep, contextual understanding of specialized terminology, metrics, and business logic, even in low-data scenarios. The pipeline then uses this knowledge base to automatically generate a diverse set of high-quality, domain-aware question-and-answer samples. Experimental results on real-world business cases demonstrate the effectiveness of our approach, with NL2SQL accuracy improving dramatically from $34.3 \%$ to $\mathbf{7 1. 5 \%}$. Our work provides a scalable and effective solution for developing reliable and robust ChatBI systems, significantly enhancing their applicability and performance in specialized industries.

Beijing Academy of Artificial Intelligence (CN)
Openalex Percentile: Top 67%
Online Learning and Analytics
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