Enhancing ChatBI System Performance in Vertical Business Domains through an Automated Sample Generation Pipeline
Chat Business Intelligence (ChatBI) systems often fail in vertical business domains due to a critical lack of domainspecific training samples, leading to poor query performance and user trust. This paper addresses this challenge by proposing a novel, automated sample generation pipeline. Our core innovation is a dual-path approach that extracts and synergizes structured knowledge from both internal business documents and database schemas. This allows the system to build a deep, contextual understanding of specialized terminology, metrics, and business logic, even in low-data scenarios. The pipeline then uses this knowledge base to automatically generate a diverse set of high-quality, domain-aware question-and-answer samples. Experimental results on real-world business cases demonstrate the effectiveness of our approach, with NL2SQL accuracy improving dramatically from $34.3 \%$ to $\mathbf{7 1. 5 \%}$. Our work provides a scalable and effective solution for developing reliable and robust ChatBI systems, significantly enhancing their applicability and performance in specialized industries.
Authors
- Bo Fu (ORCID: https://orcid.org/0000-0001-5900-4354)
- Rang Li (ORCID: https://orcid.org/0000-0002-4696-3342)
- Anqi Zhao (ORCID: https://orcid.org/0000-0003-2024-1680)
Institutions
- Beijing Academy of Artificial Intelligence (CN)
Publication Details
- Published
- 2024-10-19
- DOI
- https://doi.org/10.1109/uv63228.2024.11189210
- Primary Topic
- Online Learning and Analytics
- Type
- article
- Field-Weighted Citation Impact
- 0.00