ANALISIS PENERAPAN QUALITY CONTROL PADA KUALITAS PRODUK DI PT. KARUNIA ULTIMA KEMASAN NGANJUK

This study aims to describe the quality control of standing pouch packaging product quality at PT Karunia Ultima Kemasan Nganjuk. Data were collected through observation, interviewa, and documentation using a qualitative descriptive approach. This research uses two sources related to the main issue to be revealed, namely primary data sources and secondary data sources. Primary data sources are obtained directly from primary informants and supporting informants. Data analysis techniques using data reduction, data presentation, and drawing conclusions. The research results show that quality control is systematically applied to standing pouch products, as evidenced by the decrease in the percentage of defective products during the production process. In addition, increased customer satisfaction, reflected in positive feedback and fewer complaints, also indicates the effectiveness of the preventive measures implemented. Results from audits and reguler inspections showing compliance with standard operating procedures further strengthen then evidence of success in maintaining quality products.