Prioritization and reports processing improves maintenance decisions

We recently conducted market research to identify gaps perceived by maintenance managers and operators in the maintenance process of their electrification equipment. The research revealed that equipment owners typically have well-established processes for identifying general maintenance plans, dispatching technicians or service providers, and closing activities with reports. However, two common gaps were identified. While maintenance actions are often clearly defined, a prioritization process is frequently missing, leading to suboptimal distribution of the maintenance budget. Additionally, insights from maintenance activities included in reports are often lost in repositories and not utilized for further maintenance optimization. The digital team at ABB Electrification Service took on the challenge of addressing these gaps using the latest technologies. This paper describes the resulting concepts and technology applications.