On the Influence of Apologies on the Likelihood of Lawsuits in Cases of Perceived Medical Negligence: Analysis of Archival and Experimental Data

Text-based apologies appear to exert little influence on individuals' intention to file a lawsuit in DMC cases, while physical and emotional damage are the primary motivators. This suggests that medical providers aiming to mitigate legal risks must explore alternative interventions beyond apologies.

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Publication Details

Journal
Journal of Medical Internet Research
Published
2025-10-14
DOI
https://doi.org/10.2196/77493
Primary Topic
Medical Malpractice and Liability Issues
Type
article
Field-Weighted Citation Impact
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article

On the Influence of Apologies on the Likelihood of Lawsuits in Cases of Perceived Medical Negligence: Analysis of Archival and Experimental Data

Elad Yom‐Tov, Anat Rafaeli, Paul D. Feigin, Nelly Arbel-Groissman et al.
Journal of Medical Internet Research
Medical Malpractice and Liability Issues
article

On the Influence of Apologies on the Likelihood of Lawsuits in Cases of Perceived Medical Negligence: Analysis of Archival and Experimental Data

Elad Yom‐Tov, Anat Rafaeli, Paul D. Feigin, Nelly Arbel-Groissman, Eran Dorfman
article en

Abstract

Text-based apologies appear to exert little influence on individuals' intention to file a lawsuit in DMC cases, while physical and emotional damage are the primary motivators. This suggests that medical providers aiming to mitigate legal risks must explore alternative interventions beyond apologies.

Journal of Medical Internet ResearchVol. 27
Bar-Ilan University (IL), Technion – Israel Institute of Technology (IL), University of Maryland, College Park (US)
Openalex Percentile: Top 53%
Medical Malpractice and Liability Issues
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On the Influence of Apologies on the Likelihood of Lawsuits in Cases of Perceived Medical Negligence: Analysis of Archival and Experimental Data — Elad Yom‐Tov, Anat Rafaeli, et al. · Journal of Medical Internet Research (2025) | TGRS Research Map | TGRS