Governing generative AI for disability and inclusion

The potential of generative AI for digital accessibility solutions that can benefit the lives of disabled people and enable their participation in society cannot be understated. Against this new world of possibilities, concerns of disability bias in AI have already been highlighted, specifically in how disability data is always-already excluded from datasets and how disability is not considered within the development of such technologies. Such concerns have not yet been properly registered, let alone addressed, in governance and policy, with the launch of generative AI in 2022–2023 to global audiences via rapid take-up of applications such as ChatGPT. Generative AI has ushered in a heightened discourse on potential benefits for assistive technologies, yet it also comes with significant ethical issues and problems for disability. Not surprisingly, given the fast pace of the rollout of generative AI, how they exclude and create disability bias is still little understood. Writing at the theoretical intersections of critical disability studies in conversation with global media policy, Internet studies, media and communication studies, and science and technology studies, we offer a critical analysis of disability and the deployment of generative AI within AI policies and ask, how can we govern generative AI for disability and inclusion?

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Publication Details

Journal
Information Communication & Society
Published
2025-10-14
DOI
https://doi.org/10.1080/1369118x.2025.2570735
Citations
1
Primary Topic
Aging, Elder Care, and Social Issues
Type
article
Field-Weighted Citation Impact
2.82
Controls
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article

Governing generative AI for disability and inclusion

Kuansong Victor Zhuang, Gerard Goggin
1 citations
Information Communication & Society
Aging, Elder Care, and Social Issues
2.82
article

Governing generative AI for disability and inclusion

Kuansong Victor Zhuang, Gerard Goggin
article en
1 citations

Abstract

The potential of generative AI for digital accessibility solutions that can benefit the lives of disabled people and enable their participation in society cannot be understated. Against this new world of possibilities, concerns of disability bias in AI have already been highlighted, specifically in how disability data is always-already excluded from datasets and how disability is not considered within the development of such technologies. Such concerns have not yet been properly registered, let alone addressed, in governance and policy, with the launch of generative AI in 2022–2023 to global audiences via rapid take-up of applications such as ChatGPT. Generative AI has ushered in a heightened discourse on potential benefits for assistive technologies, yet it also comes with significant ethical issues and problems for disability. Not surprisingly, given the fast pace of the rollout of generative AI, how they exclude and create disability bias is still little understood. Writing at the theoretical intersections of critical disability studies in conversation with global media policy, Internet studies, media and communication studies, and science and technology studies, we offer a critical analysis of disability and the deployment of generative AI within AI policies and ask, how can we govern generative AI for disability and inclusion?

Information Communication & Society
Nanyang Technological University (SG), Western Sydney University (AU)
Openalex Percentile: Top 8%
Aging, Elder Care, and Social Issues
2.82
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