Explainable artificial intelligence in the talent recruitment process-a literature review

With the widespread application of artificial intelligence in talent recruitment, the ‘black-box’ nature of AI, which leads to insufficient transparency and interpretability in decision-making, has gradually become a key challenge. This paper reviews the application of Explainable AI technologies throughout the entire talent recruitment process, aiming to analyze the role of XAI in enhancing decision-making transparency and traceability. The study finds that XAI, through interpretable algorithms such as LIME, SHAP, knowledge graphs, and causal reasoning, has significantly improved semantic understanding in resume parsing, precision in person-job recommendations, and analytical capabilities in interview evaluations. However, potential biases in generative large models, insufficient cross-scenario interpretability, and computational efficiency issues remain major bottlenecks. Future research should focus on dynamic fairness constraints and the integration of lightweight interpretability tools to promote the coordinated development of XAI in terms of ethical compliance, user trust, and practicality.

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Publication Details

Journal
Cogent Business & Management
Published
2025-10-13
DOI
https://doi.org/10.1080/23311975.2025.2570881
Citations
2
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
1.31
Controls
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article

Explainable artificial intelligence in the talent recruitment process-a literature review

Gening Zhang, Feng Yao, Lin Pan, Fang Tang
2 citations
Cogent Business & Management
Artificial Intelligence in Healthcare and Education
1.31
article

Explainable artificial intelligence in the talent recruitment process-a literature review

Gening Zhang, Feng Yao, Lin Pan, Fang Tang
article en
2 citations

Abstract

With the widespread application of artificial intelligence in talent recruitment, the ‘black-box’ nature of AI, which leads to insufficient transparency and interpretability in decision-making, has gradually become a key challenge. This paper reviews the application of Explainable AI technologies throughout the entire talent recruitment process, aiming to analyze the role of XAI in enhancing decision-making transparency and traceability. The study finds that XAI, through interpretable algorithms such as LIME, SHAP, knowledge graphs, and causal reasoning, has significantly improved semantic understanding in resume parsing, precision in person-job recommendations, and analytical capabilities in interview evaluations. However, potential biases in generative large models, insufficient cross-scenario interpretability, and computational efficiency issues remain major bottlenecks. Future research should focus on dynamic fairness constraints and the integration of lightweight interpretability tools to promote the coordinated development of XAI in terms of ethical compliance, user trust, and practicality.

Cogent Business & ManagementVol. 12(1)
National University of Defense Technology (CN)
Openalex Percentile: Top 14%
Artificial Intelligence in Healthcare and Education
1.31
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