Impact of HR Practices on Intention to Quit in Hotel Industry

High turnover rates continue to be a major challenge in the hotel sector, significantly impacting service quality and operational efficiency. This study explores how human resource (HR) policies influence employee turnover by identifying key HR practices that affect employee’s decisions to leave their jobs. The research aims to analyse the impact of various HR practices, including remuneration and benefits, training and development, work-life balance, job security, and employee engagement, on employee retention. By understanding these factors, the study seeks to highlight areas where HR policy reforms can help reduce attrition rates. A structured quantitative approach was employed to collect primary data through surveys conducted with hotel sector employees. The data was analyzed using linear regression modelling to evaluate the relationship between HR policies and employee turnover. The results indicate that certain HR practices have a statistically significant impact on employees’ intentions to quit. These findings highlight key areas where changes in HR policies could improve employee retention. The study provides valuable insights for hotel managers and HR professionals, offering data-driven recommendations to reduce turnover and build a more stable workforce.

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Publication Details

Journal
International Review of Management and Marketing
Published
2025-10-13
DOI
https://doi.org/10.32479/irmm.19497
Primary Topic
Organizational and Employee Performance
Type
article
Field-Weighted Citation Impact
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article

Impact of HR Practices on Intention to Quit in Hotel Industry

Shefali Bahadur, Archana Sharma, Manisha Seth, Narendra Kumar Singh
International Review of Management and Marketing
Organizational and Employee Performance
article

Impact of HR Practices on Intention to Quit in Hotel Industry

Shefali Bahadur, Archana Sharma, Manisha Seth, Narendra Kumar Singh
article en

Abstract

High turnover rates continue to be a major challenge in the hotel sector, significantly impacting service quality and operational efficiency. This study explores how human resource (HR) policies influence employee turnover by identifying key HR practices that affect employee’s decisions to leave their jobs. The research aims to analyse the impact of various HR practices, including remuneration and benefits, training and development, work-life balance, job security, and employee engagement, on employee retention. By understanding these factors, the study seeks to highlight areas where HR policy reforms can help reduce attrition rates. A structured quantitative approach was employed to collect primary data through surveys conducted with hotel sector employees. The data was analyzed using linear regression modelling to evaluate the relationship between HR policies and employee turnover. The results indicate that certain HR practices have a statistically significant impact on employees’ intentions to quit. These findings highlight key areas where changes in HR policies could improve employee retention. The study provides valuable insights for hotel managers and HR professionals, offering data-driven recommendations to reduce turnover and build a more stable workforce.

International Review of Management and MarketingVol. 15(6)
University of Lucknow (IN), Jaipuria Institute of Management (IN), Amity University (AE)
Openalex Percentile: Top 85%
Organizational and Employee Performance
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Impact of HR Practices on Intention to Quit in Hotel Industry — Shefali Bahadur, Archana Sharma, et al. · International Review of Management and Marketing (2025) | TGRS Research Map | TGRS