User-Centric Intelligent Recommendations for E-Commerce Crowdfunding Success

This study explores how intelligent recommendation systems and platform governance mechanisms jointly influence crowdfunding success in the context of China's rapidly growing digital economy. Using 300 structured survey responses and behavioral data from 5,000 real-world crowdfunding projects, the study investigates the critical roles of recommendation transparency, perceived platform control, and user learning capability in shaping investor trust and engagement. Adopting a mixed-method empirical framework, the findings reveal that enhancing algorithmic transparency and platform governance significantly fosters trust, which in turn improves crowdfunding outcomes. These insights offer actionable implications for policymakers and platform designers seeking to strengthen financial inclusion and support SME financing in emerging digital markets. The study contributes to the evolving discourse on digital platform governance by providing practical strategies for improving trust-building mechanisms in FinTech ecosystems.

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Publication Details

Journal
Journal of Organizational and End User Computing
Published
2025-10-13
DOI
https://doi.org/10.4018/joeuc.390797
Primary Topic
FinTech, Crowdfunding, Digital Finance
Type
article
Field-Weighted Citation Impact
0.00
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article

User-Centric Intelligent Recommendations for E-Commerce Crowdfunding Success

Junhai Wang, Ibrahim Othman, Yunfeng Wang
Journal of Organizational and End User Computing
FinTech, Crowdfunding, Digital Finance
article

User-Centric Intelligent Recommendations for E-Commerce Crowdfunding Success

Junhai Wang, Ibrahim Othman, Yunfeng Wang
article en

Abstract

This study explores how intelligent recommendation systems and platform governance mechanisms jointly influence crowdfunding success in the context of China's rapidly growing digital economy. Using 300 structured survey responses and behavioral data from 5,000 real-world crowdfunding projects, the study investigates the critical roles of recommendation transparency, perceived platform control, and user learning capability in shaping investor trust and engagement. Adopting a mixed-method empirical framework, the findings reveal that enhancing algorithmic transparency and platform governance significantly fosters trust, which in turn improves crowdfunding outcomes. These insights offer actionable implications for policymakers and platform designers seeking to strengthen financial inclusion and support SME financing in emerging digital markets. The study contributes to the evolving discourse on digital platform governance by providing practical strategies for improving trust-building mechanisms in FinTech ecosystems.

Journal of Organizational and End User ComputingVol. 37(1)
Zhejiang Technical Institute of Economics (CN), University of Technology Malaysia (MY)
Openalex Percentile: Top 53%
FinTech, Crowdfunding, Digital Finance
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