The Influence of Market Segmentation on Customer Purchase Intention for Local Fruits at Bintang Supermarket Denpasar

This research aims to examine the effect of market segmentation, comprising demographic, geographic, psychographic, and behavioral dimensions on consumers purchase intention of local fruits, with consumer satisfaction serving as a mediating variable. A quantitive approach was employed, involving 60 respondents selected through purposive sampling at Bintang Supermarket Denpasar during March to May 2025. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). the findings indicate that demographic and psychographic segmentation have both direct and indirect influences on purchase intention through satisfction. Geographic segmentation affects purchase intention only indirectly via satisfaction, while behavioral has no significant effect. These resuls highlight the importance aligning marketing strategies with consumer characteristics and psychological values rather than relying solely on behavioral factors.

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Publication Details

Journal
Formosa Journal of Science and Technology
Published
2025-09-30
DOI
https://doi.org/10.55927/fjst.v4i9.230
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
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article

The Influence of Market Segmentation on Customer Purchase Intention for Local Fruits at Bintang Supermarket Denpasar

Ni Wayan Sri Astiti, Anetta Michellia Paath
Formosa Journal of Science and Technology
Consumer Behavior and Marketing Influence
article

The Influence of Market Segmentation on Customer Purchase Intention for Local Fruits at Bintang Supermarket Denpasar

Ni Wayan Sri Astiti, Anetta Michellia Paath
article en

Abstract

This research aims to examine the effect of market segmentation, comprising demographic, geographic, psychographic, and behavioral dimensions on consumers purchase intention of local fruits, with consumer satisfaction serving as a mediating variable. A quantitive approach was employed, involving 60 respondents selected through purposive sampling at Bintang Supermarket Denpasar during March to May 2025. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). the findings indicate that demographic and psychographic segmentation have both direct and indirect influences on purchase intention through satisfction. Geographic segmentation affects purchase intention only indirectly via satisfaction, while behavioral has no significant effect. These resuls highlight the importance aligning marketing strategies with consumer characteristics and psychological values rather than relying solely on behavioral factors.

Formosa Journal of Science and TechnologyVol. 4(9)
Openalex Percentile: Top 63%
Consumer Behavior and Marketing Influence
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