Analysis of Factors that Influence Consumer Purchasing Decisions on the Shopee Marketplace and Comparison with Other Marketplaces

This study aims to identify the factors influencing purchasing decisions on the Shopee marketplace and compare them with other marketplaces. The research employs a literature review method. The results show that Shopee excels in driving impulsive purchases through promotions and major events, while Lazada focuses on customer experience and transaction security. Meanwhile, Tokopedia relies on brand reputation and transaction safety. Each platform adopts its own approach, but all three emphasize building customer trust and attracting attention through relevant promotions.

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Publication Details

Journal
Finance International Journal of Management Finance
Published
2024-12-25
DOI
https://doi.org/10.62017/finance.v2i2.62
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

Analysis of Factors that Influence Consumer Purchasing Decisions on the Shopee Marketplace and Comparison with Other Marketplaces

Indah Respati Kusumasari, Rusdi Hidayat, Hikmah Mardiana Shofa, Chika Meidyanputri et al.
Finance International Journal of Management Finance
Technology Adoption and User Behaviour
article

Analysis of Factors that Influence Consumer Purchasing Decisions on the Shopee Marketplace and Comparison with Other Marketplaces

Indah Respati Kusumasari, Rusdi Hidayat, Hikmah Mardiana Shofa, Chika Meidyanputri, Zaizatun Rizka
article en

Abstract

This study aims to identify the factors influencing purchasing decisions on the Shopee marketplace and compare them with other marketplaces. The research employs a literature review method. The results show that Shopee excels in driving impulsive purchases through promotions and major events, while Lazada focuses on customer experience and transaction security. Meanwhile, Tokopedia relies on brand reputation and transaction safety. Each platform adopts its own approach, but all three emphasize building customer trust and attracting attention through relevant promotions.

Finance International Journal of Management FinanceVol. 2(2)
University of Pembangunan Nasional Veteran Jawa Timur (ID)
Openalex Percentile: Top 65%
Technology Adoption and User Behaviour
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