The impact of remote interpreting settings on interpreter experience and performance

Abstract This study investigates the effect of different remote simultaneous interpreting (RSI) settings on interpreter performance, experience, anxiety, and cognitive load. Thirty-six professional English-Polish and Spanish-Italian interpreters performed RSI in three conditions: with a co-located boothmate, a not co-located boothmate communicating via chat, and a boothmate in a virtual booth. Interpreter renditions, questionnaire responses, and eye-tracking data were analyzed. Objective accuracy and self-assessed performance were scored lowest in the not co-located setting, with little difference between the co-located and virtual conditions, suggesting that virtual booths may effectively replicate traditional booths. Unexpectedly, boothmate presence did not affect cognitive load, anxiety or user experience, demonstrating interpreters’ adaptability to diverse RSI setups. Findings also suggest positive attitudes toward technology and high technological competence improve user experience and facilitate more structured visual attention. The study enhances our understanding of RSI and underscores interpreters’ ability to navigate visually complex environments.

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Publication Details

Journal
Translation and Interpreting Studies
Published
2025-10-13
DOI
https://doi.org/10.1075/tis.24125.chm
Primary Topic
Interpreting and Communication in Healthcare
Type
article
Field-Weighted Citation Impact
0.00
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The impact of remote interpreting settings on interpreter experience and performance

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The impact of remote interpreting settings on interpreter experience and performance

Agnieszka Chmiel, Christian Olalla-Soler, Marta Kajzer-Wietrzny, Paweł Korpal, Serena Ghiselli, Nicoletta Spinolo, Paulina Rozkrut
article en

Abstract

Abstract This study investigates the effect of different remote simultaneous interpreting (RSI) settings on interpreter performance, experience, anxiety, and cognitive load. Thirty-six professional English-Polish and Spanish-Italian interpreters performed RSI in three conditions: with a co-located boothmate, a not co-located boothmate communicating via chat, and a boothmate in a virtual booth. Interpreter renditions, questionnaire responses, and eye-tracking data were analyzed. Objective accuracy and self-assessed performance were scored lowest in the not co-located setting, with little difference between the co-located and virtual conditions, suggesting that virtual booths may effectively replicate traditional booths. Unexpectedly, boothmate presence did not affect cognitive load, anxiety or user experience, demonstrating interpreters’ adaptability to diverse RSI setups. Findings also suggest positive attitudes toward technology and high technological competence improve user experience and facilitate more structured visual attention. The study enhances our understanding of RSI and underscores interpreters’ ability to navigate visually complex environments.

Translation and Interpreting StudiesVol. 20(2)
Universitat Autònoma de Barcelona (ES), Universidad de Salamanca (ES), Adam Mickiewicz University in Poznań (PL), University of Bologna (IT)
Openalex Percentile: Top 55%
Interpreting and Communication in Healthcare
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