Evaluating the performance indicators of water channel projects related to user service

Water management is a critical issue globally, especially in Iraq, where improving water resource management is essential. This study focuses on user satisfaction as a key indicator in enhancing water channel projects, which are vital for meeting the water needs of the population and agricultural lands. Through a two-stage questionnaire process, with 56 responses analyzed, the study found that 53.6% of users preferred water channels, particularly lined channels, for irrigation. Key issues identified include water interruptions and insufficient project capacity, with 43% of respondents advocating for large-scale irrigation projects to improve service. The research suggests implementing projects with high absorptive capacity and modern irrigation methods to mitigate water scarcity. Notably, 84% of users favored water-saving irrigation techniques. The results aim to guide designers and policymakers in optimizing irrigation infrastructure, ensuring continuous water supply, and improving user satisfaction. The study also highlights the need to update aging infrastructure, as 28.6% of respondents attributed water shortages to outdated projects. By addressing these concerns, the research provides recommendations for developing more efficient water management systems and projects that cater to user needs and promote sustainability.