Digital Transformation in Telemedicine Health Care: A Retrospective Analysis of Seha Virtual Hospital Outcomes in the Kingdom of Saudi Arabia

<b>Introduction:</b> Seha Virtual Hospital (SVH), established in February 2022, represents a significant development in the Saudi telemedicine health care system, aligning with the goals of Vision 2030. This study aims to analyze SVH's growth, service delivery, and patient outcomes from 2022 to 2024. <b>Methods:</b> A retrospective descriptive analysis was conducted using data retrieved from SVH's electronic health records and administrative files between 2022 and 2024. It assessed variables including the number of centers, medical staff, beneficiaries, types of medical cases, and patient outcomes. Data were analyzed to identify trends and patterns in service delivery and patient care. <b>Results:</b> SVH experienced substantial growth during the study period. From 2021 to 2024, the number of telemedicine centers, workforce, medical doctors, and beneficiaries increased substantially. Key medical cases, including oncology, cardiology, stroke, and pediatrics, saw notable increases, with oncology and stroke cases rising from 24 and 41 in 2022 to 714 and 4,393 in 2024, respectively. Outpatient visits dominated, increasing from 1,717 in 2021 to 27,896 in 2024. Patient satisfaction remained high, with 86% of outpatients reporting satisfactory outcomes in 2022 and 2024, though it dipped to 82% in 2023. <b>Conclusion:</b> SVH's rapid expansion and the increasing demand for its services reflect the hospital's pivotal role in enhancing health care access and quality in Saudi Arabia. The findings highlight SVH's alignment with Vision 2030 objectives, particularly in expanding telemedicine infrastructure and improving patient care outcomes. This study provides valuable insights into future health care and telemedicine development strategies within the Kingdom.