Child welfare social workers’ working conditions: Does leadership matter?

Abstract The study investigated the relationship between how child welfare social workers (n = 309) assessed their first-line managers’ leadership and how they perceived their working conditions. A cross-sectional survey, based on the QPS Nordic questionnaire, was conducted in Stockholm County, Sweden. The analyses focused on the extent to which social workers assessed the leadership of their first-line managers to be empowering, supportive, and fair, and how they perceived quantitative demands, learning demands, control of decisions, role clarity, and role conflicts at work. Supportive leadership was most clearly related to working conditions and was significantly associated with how all working conditions were perceived. The more supportive the social workers assessed the leadership to be, the lower they perceived quantitative demands, learning demands, and role conflicts, along with more control of decisions and role clarity. There were less frequent associations between how working conditions were perceived and how fair leadership and empowering leadership, respectively, were assessed. The importance of leadership is underlined, especially in regard to supporting the social workers when needed. The findings show the importance of child welfare organizations ensuring that managers can provide consistent support and guidance in relation to problems and dilemmas the social workers might encounter.