Usable and lawful: can consent be both?

Under the GDPR, a valid consent must satisfy a number of requirements to comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (ePD). The article evaluates the design of consent banners using a common and popular usability inspection method in human-computer interaction scholarship known as heuristic evaluation, which enables the researcher to identify challenges in technical provision and new generative opportunities for technical systems to better respond to legal requirements. Opportunities, challenges and tensions for a lawful and usable consent are identified through a novel application of usability heuristics to target the intersection of legal requirements and usability in the context of consent banners. These interpretations of the intersection of law and design may aid legal scholars in evaluating the lawfulness and usability of consent design strategies, while acknowledging the tensions and challenges among design and legal perspectives.

Authors

Institutions

Publication Details

Journal
Information & Communications Technology Law
Published
2026-01-07
DOI
https://doi.org/10.1080/13600834.2025.2610581
Primary Topic
Medical Malpractice and Liability Issues
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Usable and lawful: can consent be both?

Colin M. Gray, Nataliia Bielova, Cristiana Santos, Sanju Ahuja
Information & Communications Technology Law
Medical Malpractice and Liability Issues
article

Usable and lawful: can consent be both?

Colin M. Gray, Nataliia Bielova, Cristiana Santos, Sanju Ahuja
article en

Abstract

Under the GDPR, a valid consent must satisfy a number of requirements to comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (ePD). The article evaluates the design of consent banners using a common and popular usability inspection method in human-computer interaction scholarship known as heuristic evaluation, which enables the researcher to identify challenges in technical provision and new generative opportunities for technical systems to better respond to legal requirements. Opportunities, challenges and tensions for a lawful and usable consent are identified through a novel application of usability heuristics to target the intersection of legal requirements and usability in the context of consent banners. These interpretations of the intersection of law and design may aid legal scholars in evaluating the lawfulness and usability of consent design strategies, while acknowledging the tensions and challenges among design and legal perspectives.

Information & Communications Technology Law
Institut national de recherche en sciences et technologies du numérique (FR), Utrecht University (NL), Centre Inria de l'Université Grenoble Alpes (FR), Indiana University Bloomington (US), Université Grenoble Alpes (FR)
Openalex Percentile: Top 100%
Medical Malpractice and Liability Issues
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Usable and lawful: can consent be both? — Colin M. Gray, Nataliia Bielova, et al. · Information & Communications Technology Law (2026) | TGRS Research Map | TGRS