INFLUENCE OF SOFT SKILLS TRAINING ON POLICE JOB PERFORMANCE THROUGH SUPPORTIVE WORK ENVIRONMENT

The impact of soft skills training on police officers' job performance is examined in this study, with a focus on the crucial role of a supportive work environment.A quantitative survey design was employed, collecting data from 273 police officers of Kerala Police.The study employed structural equation modeling to examine the relationships between soft skills training, supportive work environment, and police job performance.The results showed that training of interpersonal skills, police code of conduct, and ethics significantly enhanced positive decision making, conflict resolution, confidence and with a supportive work environment amplifying this effect.Specifically, communication openness, morale and satisfaction, trust and support, fairness and equity, and team cohesion emerged as critical components of a supportive work environment.The training on soft skill has the power to influence both individual capabilities and the organizational climate.This research contributes to the existing Rajeswary K, Preema Rose Nichlavose https://