Research on Sentiment Analysis of E-commerce User Evaluation Content Based on Deep Learning

This paper proposes an e-commerce user review sentiment analysis model based on BERT-BiLSTM-Attention structure, which incorporates BiLSTM to extract bi-directional temporal features on the basis of BERT contextual semantic modeling and introduces an attention mechanism to enhance the ability of focusing on key information. The model is trained and tested on a 300,000 reviews dataset, comparing the models of BERT, TextCNN, and BiGRU. The accuracy of the fusion model on the test set reaches 0.912, and the F1 value is 0.913, which is 1.9% higher than the BERT model, and 6.2% higher than TextCNN, verifying its superior effectiveness and stability in recognizing sentiment polarity. The results demonstrate the model's strong potential for practical application.

Authors

Publication Details

Published
2025-07-18
DOI
https://doi.org/10.1145/3767052.3767083
Primary Topic
E-commerce and Technology Innovations
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Research on Sentiment Analysis of E-commerce User Evaluation Content Based on Deep Learning

Benli Li, Aifei Yin
E-commerce and Technology Innovations
article

Research on Sentiment Analysis of E-commerce User Evaluation Content Based on Deep Learning

Benli Li, Aifei Yin
article en

Abstract

This paper proposes an e-commerce user review sentiment analysis model based on BERT-BiLSTM-Attention structure, which incorporates BiLSTM to extract bi-directional temporal features on the basis of BERT contextual semantic modeling and introduces an attention mechanism to enhance the ability of focusing on key information. The model is trained and tested on a 300,000 reviews dataset, comparing the models of BERT, TextCNN, and BiGRU. The accuracy of the fusion model on the test set reaches 0.912, and the F1 value is 0.913, which is 1.9% higher than the BERT model, and 6.2% higher than TextCNN, verifying its superior effectiveness and stability in recognizing sentiment polarity. The results demonstrate the model's strong potential for practical application.

Openalex Percentile: Top 47%
E-commerce and Technology Innovations
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Research on Sentiment Analysis of E-commerce User Evaluation Content Based on Deep Learning — Benli Li, Aifei Yin · (2025) | TGRS Research Map | TGRS