Governance of Information Systems in Congolese Public Entreprises: Case of the Congolese Control Office

This case study examines the implementation of Information Systems Governance within public enterprises in the Democratic Republic of Congo, focusing specifically on the Congolese Control Office (OCC). Despite over four decades of IT adoption, OCC has failed to achieve strategic value creation from its information systems. The article identifies shortcomings in infrastructure, project management, and governance structures that hinder performance and alignment with national reform objectives. Using established IT governance frameworks such as COBIT and ITIL, the study proposes actionable strategies to improve oversight, security, and integration of IS functions. This research underscores the need for a systemic governance model supported by strategic alignment, structured audits, and empowered human capital.