Artificial Intelligence in Distance Education in India: Trends, Challenges, and Future Directions

The integration of Artificial Intelligence (AI) in education has emerged as a transformative force across the globe, reshaping teaching, learning, and administrative processes.In India, distance education plays a crucial role in providing access to quality and affordable education in almost all the disciplines to the learners and AI has the potential to play an important role in enhancing the quality and scalability, and improving the learning experience of the learners in distance education.In this article, efforts have been made to examine the current status of and trends in application of artificial intelligence in distance education system in India with special reference to Indira Gandhi National Open University (IGNOU) and National Institute of Open Learning (NIOS), and also it attempts to analyse the challenges and prospects for AI integration in Open and Distance education system in the country.The documents studied and analyzed for the purpose of this article include scholarly literature, policy documents and institutional reports, in addition to the global perspectives on this aspect.This article has highlighted the applications of AI for learning content creation, delivery of learner support services, assessment and evaluation, institutional administration, and alignment of the institutional policies with NEP 2020.It also addresses various ethical concerns, infrastructural constraints as well as socio-economic challenges in addition to the technological barrier i.e. digital divide.The article concludes with the outline of future trajectories and recommendations for an effective integration of AI in the distance education ecosystem of the country.

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Publication Details

Journal
Contemporary Social Sciences
Published
2025-09-30
DOI
https://doi.org/10.62047/css.2025.09.30.127
Primary Topic
Online Learning and Analytics
Type
article
Field-Weighted Citation Impact
0.00
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article

Artificial Intelligence in Distance Education in India: Trends, Challenges, and Future Directions

Siran Mukerji, Anjana Anjana, Amit Kumar Jain
Contemporary Social Sciences
Online Learning and Analytics
article

Artificial Intelligence in Distance Education in India: Trends, Challenges, and Future Directions

Siran Mukerji, Anjana Anjana, Amit Kumar Jain
article en

Abstract

The integration of Artificial Intelligence (AI) in education has emerged as a transformative force across the globe, reshaping teaching, learning, and administrative processes.In India, distance education plays a crucial role in providing access to quality and affordable education in almost all the disciplines to the learners and AI has the potential to play an important role in enhancing the quality and scalability, and improving the learning experience of the learners in distance education.In this article, efforts have been made to examine the current status of and trends in application of artificial intelligence in distance education system in India with special reference to Indira Gandhi National Open University (IGNOU) and National Institute of Open Learning (NIOS), and also it attempts to analyse the challenges and prospects for AI integration in Open and Distance education system in the country.The documents studied and analyzed for the purpose of this article include scholarly literature, policy documents and institutional reports, in addition to the global perspectives on this aspect.This article has highlighted the applications of AI for learning content creation, delivery of learner support services, assessment and evaluation, institutional administration, and alignment of the institutional policies with NEP 2020.It also addresses various ethical concerns, infrastructural constraints as well as socio-economic challenges in addition to the technological barrier i.e. digital divide.The article concludes with the outline of future trajectories and recommendations for an effective integration of AI in the distance education ecosystem of the country.

Contemporary Social SciencesVol. 34(3)
Openalex Percentile: Top 68%
Online Learning and Analytics
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