Impact of emotional intelligence on psychological adjustment of immigration service staff in Makurdi Benue Command
This study adopted descriptive survey research design. The population of the study was 521 immigration service staff in Makurdi Benue Command.Two research questions guided the study and two hypotheses were formulated and tested at 0.05 Level of significance; The sample size was 521 staff using simple random sampling techniques. The study employed a descriptive survey research design. The population of the study was 521 staff of Immigration Service Makurdi Centre. The instruments used was a researcher self-structured questionnaire titled: “Emotional Intelligence on PsychologicalAdjustment Questionnaire (EIPAQ).The supervisor ascertained its face and content validity by criticisms.The researcher used two assisted to administer the questionnaire to staff. Detail explanations of the items on the questionnaire was made to the research assistants who also give detail explanations to respondents. Descriptive statistics of mean scores and standard deviation was used to answer the research questions and Chi-square of goodness of fit was used to test the hypotheses at 05 level of significance. It was revealed that emotional intelligence has impact on depression and self-esteem of immigration service staff of Makurdi Command. It was concluded thatemotional intelligence has impact on psychological adjustment of immigration staff in Makurdi Command of Benue State. It was recommended thatNigerian Immigration Service should provide psychological support services through professional to immigration staff to address issues related to depression and counsellors, and Nigerian immigration service should create an environment that fosters self-esteem by recognizing employees' achievements, offering constructive feedback, and providing opportunities for career growth and skills development.
Authors
- Ameh James Akor
- Mariam Anyope Suleiman
- Rachel Ehi Omudu
Publication Details
- Journal
- IFE PsychologIA
- Published
- 2025-10-07
- DOI
- https://doi.org/10.4314/ifep.v33i1.9
- Primary Topic
- Emotional Intelligence and Performance
- Type
- article
- Field-Weighted Citation Impact
- 0.00