Influencer–Follower Interactions and Consumers' Behavioral Responses: A Multi‐Method Approach and Future Research Agenda

ABSTRACT This review critically synthesizes and extends the influencer marketing literature by exploring how relational, psychological, and contextual mechanisms shape consumers' behavioral responses in digital environments. Adopting a multi‐method research approach, Study 1 presents an extensive TCCM (Theory, Context, Characteristics, and Methodology)–guided systematic literature review of 172 articles to identify key theoretical foundations, empirical trends, methodological approaches, and research themes. Study 2 complements this with 18 in‐depth interviews with academic experts and industry practitioners, offering deeper interpretive insights and contextual relevance of the findings. Together, these studies uncover central thematic drivers, including content and narrative strategies, psychological mechanisms, platform dynamics, and sponsorship disclosure. The findings imply that relational, narrative, and identity‐based mechanisms have a greater influence on consumers' behavioral outcomes, including engagement behavior, psychological reaction, and symbolic alignment than rational and informational appeals. Therefore, this review advances the field by integrating affective, symbolic, and contextual variables into an overarching framework and suggests a future research agenda to address current theoretical and methodological deficiencies. The study offers a robust foundation for influencer marketing scholarship that is both contextually adaptable and psychologically grounded.

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Publication Details

Journal
Journal of Consumer Behaviour
Published
2025-10-09
DOI
https://doi.org/10.1002/cb.70056
Citations
3
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
Field-Weighted Citation Impact
6.22
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article

Influencer–Follower Interactions and Consumers' Behavioral Responses: A Multi‐Method Approach and Future Research Agenda

Scott Weaven, Sara Quach, Park Thaichon, Md Abdul Alim
3 citations
Journal of Consumer Behaviour
Consumer Behavior in Brand Consumption and Identification
6.22
article

Influencer–Follower Interactions and Consumers' Behavioral Responses: A Multi‐Method Approach and Future Research Agenda

Scott Weaven, Sara Quach, Park Thaichon, Md Abdul Alim
article en
3 citations

Abstract

ABSTRACT This review critically synthesizes and extends the influencer marketing literature by exploring how relational, psychological, and contextual mechanisms shape consumers' behavioral responses in digital environments. Adopting a multi‐method research approach, Study 1 presents an extensive TCCM (Theory, Context, Characteristics, and Methodology)–guided systematic literature review of 172 articles to identify key theoretical foundations, empirical trends, methodological approaches, and research themes. Study 2 complements this with 18 in‐depth interviews with academic experts and industry practitioners, offering deeper interpretive insights and contextual relevance of the findings. Together, these studies uncover central thematic drivers, including content and narrative strategies, psychological mechanisms, platform dynamics, and sponsorship disclosure. The findings imply that relational, narrative, and identity‐based mechanisms have a greater influence on consumers' behavioral outcomes, including engagement behavior, psychological reaction, and symbolic alignment than rational and informational appeals. Therefore, this review advances the field by integrating affective, symbolic, and contextual variables into an overarching framework and suggests a future research agenda to address current theoretical and methodological deficiencies. The study offers a robust foundation for influencer marketing scholarship that is both contextually adaptable and psychologically grounded.

Journal of Consumer BehaviourVol. 25(1)
Griffith University (AU), University of Southern Queensland (AU)
Openalex Percentile: Top 4%
Consumer Behavior in Brand Consumption and Identification
6.22
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Influencer–Follower Interactions and Consumers' Behavioral Responses: A Multi‐Method Approach and Future Research Agenda — Scott Weaven, Sara Quach, et al. · Journal of Consumer Behaviour (2025) | TGRS Research Map | TGRS