Pengaruh Kompetensi Negosiasi Tenaga Penjual Terhadap Ketercapaian Target Corporate Contract Hotel

Objective: This study aims to analyze the influence of salesperson negotiation competency on the achievement of corporate contract targets in hotels. Negotiation competency is a crucial factor in building sustainable business relationships, particularly with corporate clients who have diverse needs and expectations. Methodology: The research methodology employed a qualitative approach using in-depth interviews with hotel salespeople and sales marketing management. Primary data was collected through a structured questionnaire covering aspects of negotiation preparation, negotiation techniques, relationship-building skills, communication, and strategic adjustments during the negotiation process. Research Results: This study found that salespeople's negotiation skills are critical for achieving corporate contract targets. Success depends on thorough preparation, flexible communication, and building long-term client relationships. The main obstacle is burdensome contract requirements, which can be managed with an adaptive negotiation approach.

Authors

Publication Details

Journal
Jurnal Bisnis dan Ekonomi
Published
2025-10-10
DOI
https://doi.org/10.61597/jbe-ogzrp.v3i4.143
Primary Topic
Agriculture and Agroindustry Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Pengaruh Kompetensi Negosiasi Tenaga Penjual Terhadap Ketercapaian Target Corporate Contract Hotel

Farah Munif, Sri Indrayanti, Farah Azahra Haryono
Jurnal Bisnis dan Ekonomi
Agriculture and Agroindustry Studies
article

Pengaruh Kompetensi Negosiasi Tenaga Penjual Terhadap Ketercapaian Target Corporate Contract Hotel

Farah Munif, Sri Indrayanti, Farah Azahra Haryono
article en

Abstract

Objective: This study aims to analyze the influence of salesperson negotiation competency on the achievement of corporate contract targets in hotels. Negotiation competency is a crucial factor in building sustainable business relationships, particularly with corporate clients who have diverse needs and expectations. Methodology: The research methodology employed a qualitative approach using in-depth interviews with hotel salespeople and sales marketing management. Primary data was collected through a structured questionnaire covering aspects of negotiation preparation, negotiation techniques, relationship-building skills, communication, and strategic adjustments during the negotiation process. Research Results: This study found that salespeople's negotiation skills are critical for achieving corporate contract targets. Success depends on thorough preparation, flexible communication, and building long-term client relationships. The main obstacle is burdensome contract requirements, which can be managed with an adaptive negotiation approach.

Jurnal Bisnis dan EkonomiVol. 3(4)
Openalex Percentile: Top 57%
Agriculture and Agroindustry Studies
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