Pengaruh Kompetensi Negosiasi Tenaga Penjual Terhadap Ketercapaian Target Corporate Contract Hotel
Objective: This study aims to analyze the influence of salesperson negotiation competency on the achievement of corporate contract targets in hotels. Negotiation competency is a crucial factor in building sustainable business relationships, particularly with corporate clients who have diverse needs and expectations. Methodology: The research methodology employed a qualitative approach using in-depth interviews with hotel salespeople and sales marketing management. Primary data was collected through a structured questionnaire covering aspects of negotiation preparation, negotiation techniques, relationship-building skills, communication, and strategic adjustments during the negotiation process. Research Results: This study found that salespeople's negotiation skills are critical for achieving corporate contract targets. Success depends on thorough preparation, flexible communication, and building long-term client relationships. The main obstacle is burdensome contract requirements, which can be managed with an adaptive negotiation approach.
Authors
- Farah Munif
- Sri Indrayanti
- Farah Azahra Haryono
Publication Details
- Journal
- Jurnal Bisnis dan Ekonomi
- Published
- 2025-10-10
- DOI
- https://doi.org/10.61597/jbe-ogzrp.v3i4.143
- Primary Topic
- Agriculture and Agroindustry Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00