The Effect of Perceived Organization Support and EmployeeEmpowerment on Job Performance through EmployeeEngagement of The State Civil Apparatus (ASN) in Regional Government of The District and City of East Java Province

This study examines the impact of Perceived Organizational Support (POS) and Employee Empowerment (EE) on Job Performance ‎through Employee Engagement (EG) among State Civil Apparatus (ASN) in regional governments across East Java Province. The study ‎aims to fill a gap in understanding how these factors contribute to ASN performance in a local government context, where human resources ‎are abundant but productivity remains a significant challenge. The research utilizes a quantitative approach, with data collected ‎from ASN employees across 29 districts and 9 cities in East Java using questionnaires. The results show that both POS and EE have a ‎significant positive effect on Job Performance, indicating that higher organizational support and employee empowerment lead to improved ‎performance. However, Employee Engagement does not directly influence Job Performance, suggesting that engagement alone does not ‎guarantee better performance outcomes. The study further reveals that Employee Engagement mediates the relationship between both POS ‎and EE with Job Performance. Specifically, POS and EE have a positive effect on Employee Engagement, which in turn, enhances Job ‎Performance. These findings underscore the importance of organizational support and employee empowerment in fostering a productive ‎work environment. The results provide practical insights for local government leaders to design human resource management policies that ‎effectively leverage POS and EE to improve ASN performance, thereby contributing to better public service delivery. This research also ‎enriches the academic discourse on human resource management in the public sector, especially within the Indonesian context‎.