Protocol for an observational prospective study on the use and impact of over-the-phone interpretation in 911 calls with language discordance

The results of this study will shed light on the call characteristics that are associated with the use of OPI and better dispatch outcomes for LEP callers. Our findings will inform future training and policy for 911 PSTs and LEP language communities, with the goal of reducing delays and disparities that result from language barriers in the context of emergency dispatch.

Authors

Institutions

Publication Details

Journal
BMC Public Health
Published
2025-10-09
DOI
https://doi.org/10.1186/s12889-025-24538-7
Citations
1
Primary Topic
Interpreting and Communication in Healthcare
Type
article
Field-Weighted Citation Impact
2.82
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Protocol for an observational prospective study on the use and impact of over-the-phone interpretation in 911 calls with language discordance

Nemanja Stanković, Anne M. Turner, Angelica Loza‐Gomez, Camille A Fogel et al.
1 citations
BMC Public Health
Interpreting and Communication in Healthcare
2.82
article

Protocol for an observational prospective study on the use and impact of over-the-phone interpretation in 911 calls with language discordance

Nemanja Stanković, Anne M. Turner, Angelica Loza‐Gomez, Camille A Fogel, Magaly Ramirez, Michelle M. Garrison, Hendrika Meischke, Mei-Po Yip
article en
1 citations

Abstract

The results of this study will shed light on the call characteristics that are associated with the use of OPI and better dispatch outcomes for LEP callers. Our findings will inform future training and policy for 911 PSTs and LEP language communities, with the goal of reducing delays and disparities that result from language barriers in the context of emergency dispatch.

BMC Public HealthVol. 25(1)
Seattle Pacific University (US), University of Southern California (US), Purdue University West Lafayette (US), California State University Los Angeles (US), University of Washington Medical Center (US), Los Angeles Medical Center (US)
Openalex Percentile: Top 8%
Interpreting and Communication in Healthcare
2.82
DOIOpen Access PDFOpenAlex
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Protocol for an observational prospective study on the use and impact of over-the-phone interpretation in 911 calls with language discordance — Nemanja Stanković, Anne M. Turner, et al. · BMC Public Health (2025) | TGRS Research Map | TGRS