The impact of personality on cooperation with the moderating effect of happiness at the workplace

Due to the fierce competition in the higher education sector in India, academic institutions need to focus on performance. However, focusing solely on performance may lead to individualism and unhealthy competition, which may deteriorate the work environment. Therefore, this research proposes that employees' cooperation, happiness and personality can promote a healthy work environment, enhancing the organisation's competitive position. A positive work environment encourages employees to work together, boosting output, creativity, and ultimately, customer happiness and growth of the organisation. In this context, structural equation modelling was used to test the impact of personality on cooperation with the moderating effect of happiness. The survey was conducted in the higher educational sector in Delhi, Noida and Ghaziabad districts under the National Capital Region of India. The data were collected from faculty members and staff, and the sample size was 447. The study concludes that an individual's personality aligned with the organisation's personality leads to happiness and cooperation, creating a healthy work environment. It also suggests that the institutions should promote happiness in the organisation to reap the benefits of even an upbeat personality.