Evaluating Students' Satisfaction with Student Affairs Services

This research evaluated the students' satisfaction with Student Affairs Services at Bohol Island State University-Candijay Campus through a descriptive survey. The study had 974 student participants. The research tool measured the levels of satisfaction in nine areas of services, namely: Registrar Services, Library Services, School Clinic Services, Student Publication Services, Supreme Student Government Services, Guidance Services, Multi-faith Services, Cultural Services, and Sports Services. In each category, five specific items related to service delivery were used to measure. It was found that students were generally delighted with most services, while some of them rated the services as satisfactory. Overall, the outcomes suggest that the campus is successful in addressing student needs, although there is room for further improvement in certain areas of service.

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Publication Details

Journal
Psychology and Education A Multidisciplinary Journal
Published
2025-10-09
DOI
https://doi.org/10.70838/pemj.471004
Primary Topic
International Student and Expatriate Challenges
Type
article
Field-Weighted Citation Impact
0.00
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article

Evaluating Students' Satisfaction with Student Affairs Services

Weena Mae Ampo, Elenita Deguit, Marvic Dayanan, Elsa Cadorna et al.
Psychology and Education A Multidisciplinary Journal
International Student and Expatriate Challenges
article

Evaluating Students' Satisfaction with Student Affairs Services

Weena Mae Ampo, Elenita Deguit, Marvic Dayanan, Elsa Cadorna, Ma. Charlotte Cabacog, Sheminith Dangcalan, Ariel Herradura, Josephine Olaco
article en

Abstract

This research evaluated the students' satisfaction with Student Affairs Services at Bohol Island State University-Candijay Campus through a descriptive survey. The study had 974 student participants. The research tool measured the levels of satisfaction in nine areas of services, namely: Registrar Services, Library Services, School Clinic Services, Student Publication Services, Supreme Student Government Services, Guidance Services, Multi-faith Services, Cultural Services, and Sports Services. In each category, five specific items related to service delivery were used to measure. It was found that students were generally delighted with most services, while some of them rated the services as satisfactory. Overall, the outcomes suggest that the campus is successful in addressing student needs, although there is room for further improvement in certain areas of service.

Psychology and Education A Multidisciplinary JournalVol. 47(10)
Bohol Island State University (PH)
Openalex Percentile: Top 67%
International Student and Expatriate Challenges
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