Evaluating Students' Satisfaction with Student Affairs Services
This research evaluated the students' satisfaction with Student Affairs Services at Bohol Island State University-Candijay Campus through a descriptive survey. The study had 974 student participants. The research tool measured the levels of satisfaction in nine areas of services, namely: Registrar Services, Library Services, School Clinic Services, Student Publication Services, Supreme Student Government Services, Guidance Services, Multi-faith Services, Cultural Services, and Sports Services. In each category, five specific items related to service delivery were used to measure. It was found that students were generally delighted with most services, while some of them rated the services as satisfactory. Overall, the outcomes suggest that the campus is successful in addressing student needs, although there is room for further improvement in certain areas of service.
Authors
- Weena Mae Ampo (ORCID: https://orcid.org/0000-0002-1526-0257)
- Elenita Deguit
- Marvic Dayanan
- Elsa Cadorna
- Ma. Charlotte Cabacog
- Sheminith Dangcalan
- Ariel Herradura
- Josephine Olaco
Institutions
- Bohol Island State University (PH)
Publication Details
- Journal
- Psychology and Education A Multidisciplinary Journal
- Published
- 2025-10-09
- DOI
- https://doi.org/10.70838/pemj.471004
- Primary Topic
- International Student and Expatriate Challenges
- Type
- article
- Field-Weighted Citation Impact
- 0.00