RANCANG BANGUN APLIKASI PENGELOLAAN PPH 21 PADA CV.ECS CONSULTING SERVICES DENGAN PENDEKATAN RAD

Income Tax (PPh) 21 often poses a challenge for companies and employees in managing tax payments efficiently and accurately. CV. ECS Consulting Service, which currently uses Microsoft Excel for PPh 21 calculations, faces risks of errors and time-consuming manual processes. This research aims to develop a web-based PPh 21 calculation application using the Rapid Application Development (RAD) method tailored to the company’s needs. Data collection methods include direct observation and literature study, while the application development method adopts RAD, which is iterative and responsive to changing requirements. The scope of the research includes user interface design, development of calculation algorithms, employee data processing, and ensuring data security. The application was tested using Black Box testing to ensure all features function properly, User Acceptance Testing (UAT) to assess whether it meets user needs, and performance testing to evaluate the website’s speed and stability. Black Box testing was conducted on six cases, and UAT was carried out directly with users. The results showed that the application passed all tests and met the required functionalities. Performance testing also indicated that the system is fairly stable, although further improvement is needed for long-term use or during high traffic.