HYPERCONNECTED TECHNOLOGIES IN MOBILITY CONTEXTS

Considering the exponential growth in the use of mobile platforms with Internet connectivity, this proposal is based on the development of digital mobile environments as strategic tools for citizen participation. These platforms not only facilitate communication and networked interaction, but also contribute to the responsible and conscious exercise of rights and duties within the digital environment. Within this framework, the concept of digital citizenship is defined as an emerging domain of civil, political, and social rights, linked to access, critical use, and meaningful appropriation of Information and Communication Technologies (ICT), enabling individuals to actively participate in the knowledge society. The main objective of this study is the development of a mobile application aimed at optimizing the implementation of public policies focused on digital inclusion and participation. To achieve this goal, an agile development methodology was adopted, based on iterative cycles of design, prototyping, validation, and continuous improvement, with emphasis on user experience (UX) and the principles of universal accessibility. The research and prototype development are being carried out during the first semester of 2025, incorporating formative evaluation techniques to ensure the functional, technical, and social quality of the proposed solution.