Remote Work and Auditors’ Work-Life Balance: Disproportionate Impacts on Engagement Leaders

SYNOPSIS We study how the abrupt transition to remote work during COVID-19 impacted the work-life balance of audit engagement leaders (i.e., managers and above) by examining audit-employee reviews on Glassdoor.com. We find general declines in auditors’ work-life balance, with engagement leaders experiencing the greatest decline. The disproportionate effect on engagement leaders’ work-life balance is concentrated in offices less equipped for transitioning to a remote work environment (i.e., non-Big 4 offices and offices with auditing clients with fewer foreign operations) and in offices serving more financially distressed clients. However, engagement leaders’ overall satisfaction and turnover intentions remain unchanged. Our findings offer insights into how remote work impacts auditors by highlighting the specific challenges faced by audit engagement leaders and provide a lens for viewing firms’ efforts to institute return-to-work policies. We provide suggestions for how accounting firms can respond to the decline in engagement leaders’ work-life balance. Data Availability: Data are available on Glassdoor.com. JEL Classifications: J63; J81; M12; M41; M42.

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Publication Details

Journal
Accounting Horizons
Published
2025-10-01
DOI
https://doi.org/10.2308/horizons-2024-044
Primary Topic
Cyberloafing and Workplace Behavior
Type
article
Field-Weighted Citation Impact
0.00

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article

Remote Work and Auditors’ Work-Life Balance: Disproportionate Impacts on Engagement Leaders

Jagan Krishnan, Joshua Khavis, Colin Tipton, Steven A. Maex
Accounting Horizons
Cyberloafing and Workplace Behavior
article

Remote Work and Auditors’ Work-Life Balance: Disproportionate Impacts on Engagement Leaders

Jagan Krishnan, Joshua Khavis, Colin Tipton, Steven A. Maex
article en

Abstract

SYNOPSIS We study how the abrupt transition to remote work during COVID-19 impacted the work-life balance of audit engagement leaders (i.e., managers and above) by examining audit-employee reviews on Glassdoor.com. We find general declines in auditors’ work-life balance, with engagement leaders experiencing the greatest decline. The disproportionate effect on engagement leaders’ work-life balance is concentrated in offices less equipped for transitioning to a remote work environment (i.e., non-Big 4 offices and offices with auditing clients with fewer foreign operations) and in offices serving more financially distressed clients. However, engagement leaders’ overall satisfaction and turnover intentions remain unchanged. Our findings offer insights into how remote work impacts auditors by highlighting the specific challenges faced by audit engagement leaders and provide a lens for viewing firms’ efforts to institute return-to-work policies. We provide suggestions for how accounting firms can respond to the decline in engagement leaders’ work-life balance. Data Availability: Data are available on Glassdoor.com. JEL Classifications: J63; J81; M12; M41; M42.

Accounting Horizons
George Mason University (US), Temple College (US), Georgia Southern University (US), University at Buffalo, State University of New York (US), Temple University (US)
George Mason University, Temple University
Openalex Percentile: Top 51%
Cyberloafing and Workplace Behavior
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Remote Work and Auditors’ Work-Life Balance: Disproportionate Impacts on Engagement Leaders — Jagan Krishnan, Joshua Khavis, et al. · Accounting Horizons (2025) | TGRS Research Map | TGRS