Higher education institution management: social responsibility in the context of global challenges

This study examines how Ukrainian higher education institutions (HEIs) implement corporate social responsibility (CSR) and the barriers to its integration, and generates evidence to inform institutional policy development. A quantitative cross-sectional survey was administered online to students, faculty, and administrative staff (n = 189) selected purposively. Data were analyzed in Excel and SPSS using descriptive statistics, t tests, Pearson correlation, and content analysis of open responses. Expert review and pilot testing (n = 30) supported instrument validity; Cronbach’s alpha = 0.87. HEIs report active CSR practices: sustainable development initiatives (72%; mean effectiveness 4.1; SD = 0.6) and environmental measures (68%; median 4). Volunteering is widespread (65%) but less effective (mean 3.5; SD = 0.9). Key barriers include limited funding (74%) and low awareness (61%). CSR management correlates positively with green initiatives (r = 0.27). Effectiveness ratings differ among administration (mean 4.2), faculty (3.8; p = 0.004), and students (3.4; p < 0.001). Strengthening faculty/student engagement, targeted training, dedicated funding, and internal communication is recommended. Findings indicate strong potential for CSR in Ukrainian HEIs, yet implementation remains fragmented and dependent on internal resources and individual initiative. Integrating CSR metrics into accreditation processes and linking incentives to performance may accelerate uptake nationally.