Return on investment from quality improvement programmes in mental healthcare; a Delphi study on conceptual uncertainty and ambiguity
Mental healthcare leaders value various QI benefits depending on organisational needs. Thus, although there is consensus on most aspects, some ambiguity and uncertainty may remain. Regardless, QI-ROI is viewed as both monetary and non-monetary benefits. This has implications for similar organisations and policies relating to the assessment of the value of QI.
Authors
- S’thembile Thusini (ORCID: https://orcid.org/0000-0001-6351-0049)
- Tayana Soukup (ORCID: https://orcid.org/0000-0003-0203-7264)
- Claire Henderson (ORCID: https://orcid.org/0000-0002-6998-5659)
Institutions
- King's College London (GB)
- Imperial College London (GB)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-10-08
- DOI
- https://doi.org/10.1186/s12913-025-13484-0
- Primary Topic
- Delphi Technique in Research
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Economic and Social Research Council