The Effects of E‐Government Elements on E‐Political Participation Through Political Efficacy in Indonesia

ABSTRACT This study examines the relationship among e‐government use, political efficacy, and e‐political participation amid intermediate position of Indonesia in global democracy and e‐government. Using survey data and structural equation modeling, the study finds that quality of e‐government information significantly impacts on external political efficacy. While trust in e‐government improves internal efficacy, it also raises concerns about transparency, which in turn negatively affects external efficacy. User needs does not have significant impact on internal and external political efficacy, but internal political efficacy has significant impact on e‐political participation. These findings suggest that although Indonesia's e‐government platforms provide accessible and reliable information, they remain limited in fostering a politically literate and engaged citizenry. The study underscores the importance of not only expanding technological access but also ensuring secure, transparent, and participatory digital governance. Strengthening political efficacy requires both civic‐oriented services and institutional reforms that address public distrust and promote meaningful democratic engagement.