The Meaning of Women's Leadership Art in Increasing Employee Creativity and Work Motivation

This study presents a comprehensive analysis of the interpretation of women's leadership in enhancing employee creativity and work motivation in the Human Resources Department of Shangri-La Hotel, Jakarta. The background of this research stems from the significance of leadership that not only focuses on business efficiency but also supports the emotional and professional development of employees. The study aims to identify the strategic role of women's leadership in fostering a productive and harmonious work environment. The research methodology employs a qualitative approach using data collection techniques such as in-depth interviews, direct observations, and document analysis. Data were analysed using a case study method to develop the unique contributions of women's leadership in the workplace. The findings of the study show that women leaders, through the application of emotional intelligence, humanistic approaches, and empathy, were able to enhance employee motivation while fostering team creativity. Furthermore, women leaders' mentoring programs and personal development initiatives have created an inclusive and innovative work culture. As a recommendation, this study highlights the importance of adopting an empathetic and inclusive leadership style to boost employee satisfaction, collaboration, and loyalty. Implementing this leadership model can serve as a reference for other organisations, particularly in the hospitality sector, to maintain competitiveness amidst the dynamic challenges of the industry.