The Influence of Work Loyalty, Communication and Stress on Employee Performance: Evidence from the BPKPD of Padangsidimpuan City

Aims: This study aims to examine the influence of work loyalty, work communication, and work stress on employee performance in the Regional Property Division of the Financial and Revenue Management Agency (BPKPD) of Padangsidimpuan City. Study Design: A quantitative survey with an explanatory design was employed to test causal relationships among variables. Place and Duration of Study: The research was conducted at the Regional Property Division of BPKPD Padangsidimpuan City, North Sumatra, Indonesia, from March to June 2025. Methodology: The population comprised 64 employees, all included through census sampling. Data were collected via questionnaires and documentation, and analyzed using multiple linear regression after validity, reliability, and classical assumption tests. Results: The analysis shows that work loyalty and work communication significantly improve employee performance, while work stress has a negative but insignificant effect. Simultaneously, the three variables explain 41.7% of performance variance, with 58.3% influenced by other factors. Conclusion: The study concludes that strengthening employee loyalty and improving communication are the most effective strategies to enhance performance in asset management, while stress management remains necessary to prevent potential performance decline.