Exploring the Relationship Between Corporate Social Responsibility and Organizational Resilience

This study constructs a conceptual model based on the relationship between corporate social responsibility (CSR) and organizational resilience based on stakeholder theory, resource dependence theory, information asymmetry theory, and signaling theory, and it uses the panel data of Shanghai and Shenzhen A-share listed enterprises in the period of 2010–2021 to conduct empirical research. The results show that (1) corporate social responsibility helps to reduce financial volatility and promote performance growth, which, in turn, contributes to organizational resilience; (2) CSR shapes the enhancement of organizational resilience mainly through three aspects: improving the corporate information environment, easing corporate financing constraints, and improving technological innovation; (3) the effect of CSR on organizational resilience varies according to the degree of board diversity within the enterprise and the degree of regional marketization outside the enterprise, and the enhancement effect of CSR on organizational resilience is more pronounced when the degree of board diversity and the degree of regional marketization are higher. This study provides theoretical support for CSR-enabled organizational resilience in the era of high-quality development, as well as suggestions for strengthening the level of organizational resilience.