Sustained Effectiveness of a 211 Call Center With Early Childhood Care Coordination
Up to 24 months after baseline, care coordination through 211LA resulted in more referrals and services compared with usual care, and intervention group children were connected to services earlier.
Authors
- Paul J. Chung (ORCID: https://orcid.org/0000-0002-8169-5937)
- Abraham Gallegos (ORCID: https://orcid.org/0000-0002-5056-1493)
- Bergen B. Nelson (ORCID: https://orcid.org/0000-0002-7484-3874)
- Rebecca Dudovitz (ORCID: https://orcid.org/0000-0001-9457-0562)
- Amanda C. Gulsrud (ORCID: https://orcid.org/0000-0001-9537-8601)
- Patricia Herrera (ORCID: https://orcid.org/0000-0003-2218-2776)
- Sitaram Vangala
- Cynthia N. Baker
- Irene Aceves
- Lindsey R. Thompson (ORCID: https://orcid.org/0000-0003-1701-4807)
- Lorena Porras-Javier (ORCID: https://orcid.org/0000-0002-6102-1783)
- John A. Romley
- Kary Calderon
Institutions
- University of Southern California (US)
- Los Angeles County Department of Public Health (US)
- APLA Health (US)
- Kaiser Permanente (US)
- Virginia Commonwealth University (US)
- UCLA Health (US)
- New York State Office for People With Developmental Disabilities (US)
- Los Angeles County Department of Mental Health (US)
- Kaiser Permanente West Los Angeles Medical Center (US)
- Orthopaedic Institute for Children (US)
- Children's Hospital of Richmond at VCU (US)
Publication Details
- Journal
- PEDIATRICS
- Published
- 2025-10-08
- DOI
- https://doi.org/10.1542/peds.2025-071644
- Primary Topic
- Family and Disability Support Research
- Type
- article
- Field-Weighted Citation Impact
- 0.00