EHR integrated comprehensive distress screening: Patterns of automated referrals to oncology supportive services (at a large health system).

332 Background: Systematic distress screening in ambulatory oncology is essential, yet many cancer patients’ social drivers of health (SDOH) needs and psychosocial distress remain unrecognized. This study evaluates the demographic, clinical, and referral pattern outcomes of an automated screening and referral system to social work (SW) across 8 ambulatory oncology sites. Methods: The Quality of Life and Support (QOLS) survey integrates evidence-based SDOH and mood-related questions into the electronic health record, Epic. Patients complete the survey at their 2 nd medical oncology appointment and every 6 months thereafter. Reported needs prompt automatic referrals to SW (i.e., transportation, finances, depressive symptoms (PHQ-2), patient self-referral, etc); spiritual care (i.e., experienced loss of meaning, religious or spiritual struggles, or requested spiritual support); and/or family care (i.e., self-referral). We conducted a retrospective analysis of surveys completed June 2022 to March 2025. Descriptive statistics compared patients referred to SW with those not referred. Results: 13,594 patients completed 30,240 QOLS surveys. 17.5% (n = 5,278) of surveys, completed by 2,263 patients led to SW referral. Surveys were most often referred to SW due to self-referral (58%), followed by PHQ8 (27%), and then transportation (24%). 681 (5%) of surveys were referred for more than one reason. Non-white male patients, and those with GI and hematological cancers were more likely to escalate to SW. Conclusions: Integration of the QOLS survey into routine oncology care effectively identified patients with unmet social, emotional, and spiritual needs. Automated referral pathways facilitated timely connection to supportive services, with disparities observed by race, gender, insurance, and cancer type. The observed patterns highlight critical opportunities to tailor screening thresholds and outreach strategies for vulnerable subgroups. These findings support the value of EHR-embedded screening tools in addressing holistic patient care in oncology. Characteristics of patients who did and did not escalate to SW. No SW escalationn=11,331 (83%) SW escalationn=2,263 (17%) Race*African-American 2121 (19) 692 (31) Asian 1010 (9) 162 (7) Blank/unknown 344 (3) 70 (3) Other/ Patient declined 2200 (19) 632 (28) White 5656 (50) 707 (31) Payor*Medicaid 1365 (12) 549 (24) Medicare 4447 (39) 967 (43) Private 5519 (49) 747 (33)

Authors

Institutions

Publication Details

Journal
JCO Oncology Practice
Published
2025-10-01
DOI
https://doi.org/10.1200/op.2025.21.10_suppl.332
Primary Topic
Clinical practice guidelines implementation
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

EHR integrated comprehensive distress screening: Patterns of automated referrals to oncology supportive services (at a large health system).

Brittany Aryeh, Melissa Mazor, Cardinale B. Smith, Aarti Sonia Bhardwaj et al.
JCO Oncology Practice
Clinical practice guidelines implementation
article

EHR integrated comprehensive distress screening: Patterns of automated referrals to oncology supportive services (at a large health system).

Brittany Aryeh, Melissa Mazor, Cardinale B. Smith, Aarti Sonia Bhardwaj, Alison Snow, Tianxiang Sheng, Mark Liu
article en

Abstract

332 Background: Systematic distress screening in ambulatory oncology is essential, yet many cancer patients’ social drivers of health (SDOH) needs and psychosocial distress remain unrecognized. This study evaluates the demographic, clinical, and referral pattern outcomes of an automated screening and referral system to social work (SW) across 8 ambulatory oncology sites. Methods: The Quality of Life and Support (QOLS) survey integrates evidence-based SDOH and mood-related questions into the electronic health record, Epic. Patients complete the survey at their 2 nd medical oncology appointment and every 6 months thereafter. Reported needs prompt automatic referrals to SW (i.e., transportation, finances, depressive symptoms (PHQ-2), patient self-referral, etc); spiritual care (i.e., experienced loss of meaning, religious or spiritual struggles, or requested spiritual support); and/or family care (i.e., self-referral). We conducted a retrospective analysis of surveys completed June 2022 to March 2025. Descriptive statistics compared patients referred to SW with those not referred. Results: 13,594 patients completed 30,240 QOLS surveys. 17.5% (n = 5,278) of surveys, completed by 2,263 patients led to SW referral. Surveys were most often referred to SW due to self-referral (58%), followed by PHQ8 (27%), and then transportation (24%). 681 (5%) of surveys were referred for more than one reason. Non-white male patients, and those with GI and hematological cancers were more likely to escalate to SW. Conclusions: Integration of the QOLS survey into routine oncology care effectively identified patients with unmet social, emotional, and spiritual needs. Automated referral pathways facilitated timely connection to supportive services, with disparities observed by race, gender, insurance, and cancer type. The observed patterns highlight critical opportunities to tailor screening thresholds and outreach strategies for vulnerable subgroups. These findings support the value of EHR-embedded screening tools in addressing holistic patient care in oncology. Characteristics of patients who did and did not escalate to SW. No SW escalationn=11,331 (83%) SW escalationn=2,263 (17%) Race*African-American 2121 (19) 692 (31) Asian 1010 (9) 162 (7) Blank/unknown 344 (3) 70 (3) Other/ Patient declined 2200 (19) 632 (28) White 5656 (50) 707 (31) Payor*Medicaid 1365 (12) 549 (24) Medicare 4447 (39) 967 (43) Private 5519 (49) 747 (33)

JCO Oncology PracticeVol. 21(10_suppl)
Mount Sinai Health System (US), Memorial Sloan Kettering Cancer Center (US), Icahn School of Medicine at Mount Sinai (US)
Openalex Percentile: Top 63%
Clinical practice guidelines implementation
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.