Impact of Intervention on Treatment Outcomes and Referral Rates in Hepatitis C Patients

This study aimed to evaluate the impact of implementing critical value management combined with push short messaging service (SMS) on enhancing the referral rates of patients testing positive for hepatitis C antibody (anti-HCV). Patients with positive anti-HCV results between January 1, 2015, and October 31, 2021, did not receive any specific intervention. From November 1, 2021, to July 31, 2022, patients who tested positive were notified through critical value management and push SMS. For hospi