A Case Study on Strategic Digital Transformation in Traditional Manufacturing
The present study conducts a longitudinal single-case analysis guided by Resource-Based Theory (RBT), Dynamic Capabilities, and Organizational Learning Theory to investigate the strategic digital transformation (DT) of a traditional Taiwanese manufacturing firm. The research examines how the phased integration of ERP systems, real-time data platforms, and AI-driven decision support tools has facilitated improvements in operational efficiency, managerial competencies, and environmental sustainability. A multi-source methodology was employed, comprising structured interviews, expert panel evaluations, and organizational performance metrics. This methodology was applied across three stages of transformation: digitization, optimization, and transformation. The findings indicate significant advancements in processing efficiency, profit margins, and the development of managerial aptitude. Additionally, the transition to electronic documentation has nearly eliminated the use of paper. The study further identifies organizational learning cycles and adaptive capabilities as key enablers in overcoming internal resistance and technological inertia. This work makes a notable contribution to the existing DT literature by integrating strategic capability-building frameworks with practical implementation insights. It provides a contextualized model for transformation in resource-constrained traditional industries.
Authors
- Ching‐Hui Chuang (ORCID: https://orcid.org/0000-0001-8366-8986)
- M CHEN
- Chien‐Chih Wang (ORCID: https://orcid.org/0000-0002-5992-4991)
- Tai‐Yu Lin (ORCID: https://orcid.org/0000-0002-6000-4375)
- Yu-Hsuan Cheng
- Wenhao Shen
- Kuan-wu Lin
- Sheng-Pin Wu
Institutions
- Ming Chi University of Technology (TW)
- Precision Spine (United States) (US)
- National Cheng Kung University (TW)
Publication Details
- Journal
- IIAI Letters on Business and Decision Science
- Published
- 2025-01-01
- DOI
- https://doi.org/10.52731/lbds.v005.366
- Primary Topic
- Technology and Data Analysis
- Type
- article
- Field-Weighted Citation Impact
- 0.00