A Case Study on Strategic Digital Transformation in Traditional Manufacturing

The present study conducts a longitudinal single-case analysis guided by Resource-Based Theory (RBT), Dynamic Capabilities, and Organizational Learning Theory to investigate the strategic digital transformation (DT) of a traditional Taiwanese manufacturing firm. The research examines how the phased integration of ERP systems, real-time data platforms, and AI-driven decision support tools has facilitated improvements in operational efficiency, managerial competencies, and environmental sustainability. A multi-source methodology was employed, comprising structured interviews, expert panel evaluations, and organizational performance metrics. This methodology was applied across three stages of transformation: digitization, optimization, and transformation. The findings indicate significant advancements in processing efficiency, profit margins, and the development of managerial aptitude. Additionally, the transition to electronic documentation has nearly eliminated the use of paper. The study further identifies organizational learning cycles and adaptive capabilities as key enablers in overcoming internal resistance and technological inertia. This work makes a notable contribution to the existing DT literature by integrating strategic capability-building frameworks with practical implementation insights. It provides a contextualized model for transformation in resource-constrained traditional industries.

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Publication Details

Journal
IIAI Letters on Business and Decision Science
Published
2025-01-01
DOI
https://doi.org/10.52731/lbds.v005.366
Primary Topic
Technology and Data Analysis
Type
article
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article

A Case Study on Strategic Digital Transformation in Traditional Manufacturing

Ching‐Hui Chuang, M CHEN, Chien‐Chih Wang, Tai‐Yu Lin et al.
IIAI Letters on Business and Decision Science
Technology and Data Analysis
article

A Case Study on Strategic Digital Transformation in Traditional Manufacturing

Ching‐Hui Chuang, M CHEN, Chien‐Chih Wang, Tai‐Yu Lin, Yu-Hsuan Cheng, Wenhao Shen, Kuan-wu Lin, Sheng-Pin Wu
article en

Abstract

The present study conducts a longitudinal single-case analysis guided by Resource-Based Theory (RBT), Dynamic Capabilities, and Organizational Learning Theory to investigate the strategic digital transformation (DT) of a traditional Taiwanese manufacturing firm. The research examines how the phased integration of ERP systems, real-time data platforms, and AI-driven decision support tools has facilitated improvements in operational efficiency, managerial competencies, and environmental sustainability. A multi-source methodology was employed, comprising structured interviews, expert panel evaluations, and organizational performance metrics. This methodology was applied across three stages of transformation: digitization, optimization, and transformation. The findings indicate significant advancements in processing efficiency, profit margins, and the development of managerial aptitude. Additionally, the transition to electronic documentation has nearly eliminated the use of paper. The study further identifies organizational learning cycles and adaptive capabilities as key enablers in overcoming internal resistance and technological inertia. This work makes a notable contribution to the existing DT literature by integrating strategic capability-building frameworks with practical implementation insights. It provides a contextualized model for transformation in resource-constrained traditional industries.

IIAI Letters on Business and Decision ScienceVol. 5
Ming Chi University of Technology (TW), Precision Spine (United States) (US), National Cheng Kung University (TW)
Openalex Percentile: Top 60%
Technology and Data Analysis
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A Case Study on Strategic Digital Transformation in Traditional Manufacturing — Ching‐Hui Chuang, M CHEN, et al. · IIAI Letters on Business and Decision Science (2025) | TGRS Research Map | TGRS