Records and Information Management, Third Edition

The digital revolution has ushered in rapid technological advancements that continue to transform practices and activities across many industries, thereby greatly impacting records and information management (RIM). Organizations are confronted with “formidable challenges” and new opportunities regarding managing records and information (57). Disruptive technologies, such as cloud computing, machine learning, and artificial intelligence (AI), present both challenges and opportunities. In addition, the abundance of data and information that comes with this digital age further proves that RIM is just as relevant as ever. It is essential to equip existing and future professionals with a solid foundation and understanding of the core elements and many complexities of RIM