Digital S.H.I.F.T. (Switch, Harmonize, Improve, Formalize, Transform) Initiative towards a Digital Transformation Governance Framework of the Philippine Public Safety College

This study investigates the Digital S.H.I.F.T. (Switch, Harmonize, Improve, Formalize, Transform) Initiative of the Philippine Public Safety College (PPSC) as a strategic pathway toward digital transformation and governance. The initiative rests on five pillars: transitioning from analog to digital documents, harmonizing these into a common digital repository, improving manual processes through automation, formalizing processes via institutionalization, and transforming organizational and technological structures. The primary objectives of this research were to assess stakeholder perceptions, identify gaps in implementation, and propose a comprehensive governance framework to guide sustainable digital transformation. Adopting a quantitative-descriptive design, survey questionnaires were distributed to 105 randomly selected PPSC employees across various units. Data analysis revealed that stakeholders strongly recognize the importance of a governance framework (𝑥̄ = 3.57), while moderate agreement was recorded in the areas of switching (𝑥̄ = 3.44), improving (𝑥̄ = 3.27), and formalizing processes (𝑥̄ = 3.38). Harmonization of documents registered the lowest mean score (𝑥̄ = 3.22), underscoring challenges in integration, collaboration, and standardization. Overall, findings emphasize the necessity of strengthening efficiency and accessibility of digital systems, optimizing document management, investing in automation, and reinforcing formalized processes through policies, training, and accountability mechanisms. The study contributes by presenting a proposed Digital Transformation Governance Framework specifically designed for PPSC. This framework ensures structured leadership, risk management, compliance, and performance monitoring, thereby enabling institutionalization of digital practices. Ultimately, the initiative aims to enhance operational efficiency, promote accountability, and secure long-term sustainability of digital transformation within public safety education and training in the Philippines.