THE IMPACT OF IMPLEMENTING ISO 21001:2018 STANDARD ON THE OPERATIONS OF BELGRADEMETROPOLITAN UNIVERSITY

There are a plethora of ISO standards, tailored to different industries and domains.This includes ISO 21001:2018, a standard adapted to educational institutions.This standard represents a set of requirements that can be applied to any educational organisation, regardless of its size, type and location, in order to achieve more efficient and effective operations.By analysing the current operations of educational institutions in our country, it was found that the University of Belgrade is the only educational institution that implemented ISO 21001:2018, on 20 September 2021.However,